Shipping policy
Worldwide shipping
All orders are shipped from our warehouse in Amsterdam, The Netherlands and we ship worldwide using GLS.
If ODD is available on your order you will receive relevant information on either e-mail or SMS.
Important: Please be aware that if you release the signature on your delivery it happens at your own risk and we will not cover if the package is lost or stolen.
We dispatch all orders within 1-2 business days.
The Netherlands
1-3 business days
Europe
2 -5 business days
Rest of the world
2 – 6 business days
Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.
Note! We can’t take responsibility for any delays out of our control, like customs delays etc.
Shipping costs / Customs
All shipping costs will be shown upon checkout, however, please be advised that local taxes and import duties may apply and is not included in the shipping costs. The payable import taxes and duties are the responsibility of the customer. Please check with your local customs office to get an idea of any duties or taxes that may apply.
Methods of payment
We accept payment with Apple Pay, iDEAL, VISA, Mastercard, Maestro, and PayPal.
Returns and exchanges
We offer a 30 days refund upon receipt of the package, if you change your mind.
The items must be returned in original condition and in the original, undamaged packing or similarprotective tube/box. We reserve the right to refuse any returns, that do not fulfil these criteria.
Please note that you are responsible for the shipping back to us.
Important! Returns and exchanges happens at your own risk and own expense (shipping costs is to be paid by you). If any items arrives back to us damaged we are only able to offer a 50% refund.
Please contact info@foryouyou.com before returning any items and remember to state your order number and relevant contact information in the e-mail.
Damaged Delivery
We do our best to ship your order in a safe and secure way, but if your order for any reason or in anyway arrive damaged, please let us know within 3 days so we can help you solve the problem.
We always offer to send out replacements for damaged items, and in some cases additional compensation, but do not offer a full refund. If you do not want a new item shipped we kindly ask for you to initiate a return instead or make other arrangement with us.
Important: Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to info@foryouyou.com.
Remember to also state you order number in the e-mail.
All orders are shipped from our warehouse in Amsterdam, The Netherlands and we ship worldwide using GLS.
If ODD is available on your order you will receive relevant information on either e-mail or SMS.
Important: Please be aware that if you release the signature on your delivery it happens at your own risk and we will not cover if the package is lost or stolen.
We dispatch all orders within 1-2 business days.
The Netherlands
1-3 business days
Europe
2 -5 business days
Rest of the world
2 – 6 business days
Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.
Note! We can’t take responsibility for any delays out of our control, like customs delays etc.
Shipping costs / Customs
All shipping costs will be shown upon checkout, however, please be advised that local taxes and import duties may apply and is not included in the shipping costs. The payable import taxes and duties are the responsibility of the customer. Please check with your local customs office to get an idea of any duties or taxes that may apply.
Methods of payment
We accept payment with Apple Pay, iDEAL, VISA, Mastercard, Maestro, and PayPal.
Returns and exchanges
We offer a 30 days refund upon receipt of the package, if you change your mind.
The items must be returned in original condition and in the original, undamaged packing or similarprotective tube/box. We reserve the right to refuse any returns, that do not fulfil these criteria.
Please note that you are responsible for the shipping back to us.
Important! Returns and exchanges happens at your own risk and own expense (shipping costs is to be paid by you). If any items arrives back to us damaged we are only able to offer a 50% refund.
Please contact info@foryouyou.com before returning any items and remember to state your order number and relevant contact information in the e-mail.
Damaged Delivery
We do our best to ship your order in a safe and secure way, but if your order for any reason or in anyway arrive damaged, please let us know within 3 days so we can help you solve the problem.
We always offer to send out replacements for damaged items, and in some cases additional compensation, but do not offer a full refund. If you do not want a new item shipped we kindly ask for you to initiate a return instead or make other arrangement with us.
Important: Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to info@foryouyou.com.
Remember to also state you order number in the e-mail.